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Platinum Business Portfolio

More Than IT Support. A Partnership for Business Growth.

Your business is more than its technology.

It’s your people, your processes, your customers, your sales, your data and the reputation you’ve worked hard to build.

At 360ict, our experience has grown far beyond traditional IT support. Through our expertise in IT, Cyber Security and AI Automation, we’ve seen first-hand how technology, people and business processes need to work together for an organisation to perform at its best.

That’s why we created our Business Platinum Support

You’ve invested years building your business. Business Platinum Support is designed to help you protect that investment and unlock its future potential.

Our core IT and Cyber Security services protect the technology, systems and data your organisation relies upon.

Our Business Platinum Support service goes further, providing specialist support designed to help you improve the way your entire organisation operates.

Focused Business Areas Covered
Business Growth – Sales and CRM
Strategy, systems, and process support to drive sales performance and manage customer relationships effectively.
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Social Media and Online Presence
Guidance on leveraging digital platforms to increase visibility, engagement, and conversions.
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Human Resources (HR)
Support with HR systems, compliance, and people processes including recruitment, onboarding, and performance management.
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Accounting Systems and Integration
Implementation and integration of financial systems to streamline operations and reporting accuracy.
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Finance
Strategic consultancy on raising finance optimising tax efficiency through effective structuring and accounting technologies.
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Artificial Intelligence (AI)
Practical AI solutions for automation, insight generation, and process optimisation within your busines
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Delivery Model

The Premium Service is provided over a 12-month period. Coaching consists of 12 to 24 days, beginning with on-site full-day sessions, followed by remote sessions scheduled to fit your operational rhythm. Services are available per area of business, with a discounted professional fee structure when all six areas are adopted together.

Delivery Model

The Premium Service is provided over a 12-month period. Coaching consists of 12 to 24 days, beginning with on-site full-day sessions, followed by remote sessions scheduled to fit your operational rhythm. Services are available per area of business, with a discounted professional fee structure when all six areas are adopted together.

Business Growth – Sales and CRM

Unlock sustainable growth with practical sales strategy, CRM, and process improvements designed for UK SMEs. We help you structure your pipeline, define realistic revenue targets, and implement systems that give full visibility of every lead and customer. With clearer reporting, better follow-up, and stronger account management, your team can focus on the right opportunities, improve conversion rates, and build long-term, profitable customer relationships that support your wider business goals

Social Media and Online Presence

Turn your online presence into a consistent source of enquiries for your UK SME. We help you choose the right platforms, create content that reflects your brand, and align campaigns with your sales objectives. From profile optimisation and posting schedules to simple paid campaigns, we focus on practical steps that increase visibility, build trust, and drive traffic to your website, so you generate more qualified leads without wasting time or budget.

Human Resources (HR)

Put robust, compliant HR foundations in place as your UK SME grows. We support you with practical HR systems, policies, and templates covering recruitment, onboarding, contracts, and performance management. By standardising key processes and aligning them with UK employment regulations, we help you reduce risk, handle issues consistently, and create a better employee experience. The result is a more organised, people-focused business that can attract, develop, and retain the right talent.

Accounting Systems and Integration

Modernise your finance operations with cloud accounting systems and integrations that fit the realities of running a UK SME. We support selection, setup, and integration of accounting, expenses, and invoicing tools, ensuring data flows smoothly between systems such as banking, CRM, and payroll. With accurate, up-to-date financial information and clearer reporting, you can save time on manual admin, reduce errors, and make faster, more confident decisions about cash flow and investment.

Finance

Strengthen your SME’s financial position with strategic support on funding, structure, and tax efficiency within the UK framework. We help you review options such as loans, asset finance, or investment, prepare information for lenders, and implement forecasting tools that give clarity on cash flow and profitability. By combining practical advice with modern accounting technologies, we enable you to plan ahead, manage risk, and maximise the value you take from your business.gov+5

Artificial Intelligence (AI)

Bring practical AI into your SME in a way that’s safe, ethical, and proportionate to your size. We identify quick-win use cases such as automating routine admin, improving customer communications, or enhancing reporting. Focusing on tools that integrate with your existing systems, we help you implement AI that saves time without adding complexity, improves decision-making, and frees your team to concentrate on higher-value work, customer service, and growth-focused activities