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Hosted Telephony, Broadband and Microsoft Teams Calling

Hosted Telephony can provide your business with:

Unified communications
Tailored call management
Mobile and flexible working
Security and fraud prevention

360ict offers an extensive range of business phone systems and hosted telephony solutions that deliver scalability and exceptional functionality to meet the critical voice service needs of our customers.  Enjoy effortless communication with clients, suppliers and your internal team, all without the hassle and expense of setting up and maintaining a traditional phone system and no call charges to all UK and mobile numbers.

Monitor call traffic and team performance effortlessly, our systems are designed to be flexible and scalable, whether you are managing a small team or expanding to multiple locations and home working, our VoIP systems can be tailored to meet your exact requirements.

Unlock the power of our cloud phone system

 

  • Simple beginnings, seamless expansion – effortlessly scale with user and line additions
  • Stay connected around the clock from anywhere – desk handsets and mobile apps allow you to make and take calls from anyone with one number.

Microsoft Teams Calling/Teams Phone

Microsoft Teams Calling often referred to as Teams Phone is Microsoft’s cloud based telephony solution that transforms Teams into a full enterprise phone system.

With Teams calling using Operator Connect you have all the benefits of a VoIP telephone solution with enhanced features such as the ability to flexibly shift calls between devices without interruption, meaning you are never away from the office.

With Teams admin centre as your management interface you are in full control to customise your communications system with all the features within Teams including full integration with your Outlook Client.

Take control of your business communications with Teams Integration.

Artificial Intelligence (AI)

Bring practical AI into your SME in a way that’s safe, ethical, and proportionate to your size. We identify quick-win use cases such as automating routine admin, improving customer communications, or enhancing reporting. Focusing on tools that integrate with your existing systems, we help you implement AI that saves time without adding complexity, improves decision-making, and frees your team to concentrate on higher-value work, customer service, and growth-focused activities

Accounting Systems and Integration

Modernise your finance operations with cloud accounting systems and integrations that fit the realities of running a UK SME. We support selection, setup, and integration of accounting, expenses, and invoicing tools, ensuring data flows smoothly between systems such as banking, CRM, and payroll. With accurate, up-to-date financial information and clearer reporting, you can save time on manual admin, reduce errors, and make faster, more confident decisions about cash flow and investment.

Social Media and Online Presence

Turn your online presence into a consistent source of enquiries for your UK SME. We help you choose the right platforms, create content that reflects your brand, and align campaigns with your sales objectives. From profile optimisation and posting schedules to simple paid campaigns, we focus on practical steps that increase visibility, build trust, and drive traffic to your website, so you generate more qualified leads without wasting time or budget.

Finance

Strengthen your SME’s financial position with strategic support on funding, structure, and tax efficiency within the UK framework. We help you review options such as loans, asset finance, or investment, prepare information for lenders, and implement forecasting tools that give clarity on cash flow and profitability. By combining practical advice with modern accounting technologies, we enable you to plan ahead, manage risk, and maximise the value you take from your business.gov+5

Human Resources (HR)

Put robust, compliant HR foundations in place as your UK SME grows. We support you with practical HR systems, policies, and templates covering recruitment, onboarding, contracts, and performance management. By standardising key processes and aligning them with UK employment regulations, we help you reduce risk, handle issues consistently, and create a better employee experience. The result is a more organised, people-focused business that can attract, develop, and retain the right talent.

Business Growth – Sales and CRM

Unlock sustainable growth with practical sales strategy, CRM, and process improvements designed for UK SMEs. We help you structure your pipeline, define realistic revenue targets, and implement systems that give full visibility of every lead and customer. With clearer reporting, better follow-up, and stronger account management, your team can focus on the right opportunities, improve conversion rates, and build long-term, profitable customer relationships that support your wider business goals